Send payment reminders
Papertools chases overdue invoices for you automatically — set the cadence once, and pause it per customer when you need to.
Chasing unpaid invoices is nobody's favorite job, so Papertools does it for you. Reminders are automatic — you just set how often.
Set your overdue cadence
Go to Settings → Email → Reminders and choose how often an overdue invoice gets chased:
- Off — no overdue reminders.
- Every 7 days after the due date.
- Every 14 days after the due date.
- End of each month while it's overdue.
Papertools emails the customer on this schedule until the invoice is paid — then it stops automatically. Archived or refunded invoices are never chased.
A courtesy heads-up before it's due
Want to nudge a customer before the due date? That's a per-invoice option set on the invoice itself — separate from the overdue cadence above.
Pause for a customer
Dealing with a sensitive situation? You can pause reminders for a specific customer from their profile, without touching your workspace-wide setting.
Reminders only go out to customers with an email on file — another reason to add it when you create them.